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FCC Commits to Protecting Consumers in FY 2011 Performance Plan

The Federal Communications Commission (FCC) released its FY 2011 budget request and performance plan. The FCC requests funding for furthering cybersecurity, implementing the National Broadband Plan, revamping the FCC's data systems and processes, and modernizing the agency's communications tools and expertise. The FCC prioritizes implementation of the National Broadband Plan and protection of consumers in the agency's performance goals. Objectives with respect to consumers include addressing 100% of complaints filed with the Commission alleging violations of the Communications Act and taking appropriate action within 15 months, rigorously enforcing the Telephone Consumer Protection Act, and ensuring "through litigation where necessary, that consumers are protected from anticompetitive practices."

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