EPIC Urges Federal Trade Commission to Investigate Google Buzz
EPIC has filed a complaint with the Federal Trade Commission, urging the FTC to open an investigation into Google Buzz. Last week, Google tried to transform its popular email service into an untested social networking service. As a consequence, Google displayed social networking lists based on a user's most frequent address book contacts. The change was widely criticized. EPIC's complaint cites clear harms to service subscribers, and alleges that the change in business practices "violated user expectations, diminished user privacy, contradicted Google's privacy policy, and may have violated federal wiretap laws." EPIC also noted that the FTC has failed to take action in another matter involving Google and Cloud Computing services. For more information, see EPIC: In re Google Buzz and EPIC: Google Buzz Press Release.