Bookstore Frequently Asked Questions
Individual Orders
- How do I place an order for EPIC publications?
- How do I place an order for publications authored or edited by EPIC Advisory Board members and friends, or for one of your "Favorite Titles"?
Resellers
Other Questions
- When will newer editions of EPIC publications become available?
- I have questions about my order. Who do I contact?
- I've tried to e-mail EPIC bookstore and had no response. Why is this?
- Question not listed here?
Individual Orders
How do I place an order for EPIC publications?
Click on any EPIC title to place an order or view more information about that particular book. You can order EPIC publications directly from online booksellers, including Amazon.com.
How do I place an order for publications by EPIC Advisory Board members and friends, or for one of your "Favorite Titles"?
These titles are generally available through major retailers and bookstores, both online and offline, including at Powells.com. However, we cannot always guarantee that books will be in stock. You can usually place a backorder, or choose to be notified when a book becomes available.
Resellers
How do I place an order for EPIC publications?
Resellers should contact us:
By Email:
bookstore@epic.org
By Mail:
EPIC
1718 Connecticut Ave., N.W.
Washington, DC 20009
By Phone:
202.483.1140
Other Questions
When will newer editions of EPIC publications become available?
Some of EPIC's publications, such as the Privacy Law Sourcebook and Privacy and Human Rights, are published annually. New editions are generally released in September or October. Litigation Under the Federal Open Government Laws is published every two years. Other books are published less frequently. If you would like to be put on a notification list for new EPIC books, please e-mail us at bookstore@epic.org and indicate which books you are interested in.
I have questions about my order. Who do I contact?
If you placed an order through EPIC, please email us. If you placed an order through Amazon.com, please contact Amazon.
If you have questions about past orders, or if you are not sure whom to contact, please e-mail bookstore@epic.org.
I've tried to e-mail the EPIC Bookstore and received no response. Why is this?
EPIC cares about spam prevention. If the subject line of your message isn't clearly directed at the bookstore (or is entirely blank), your e-mail might be filtered into our junk mail folder. To avoid this, please make sure to include a subject line in your message, and include the relevant book title(s) if possible. All e-mail queries are addressed promptly, usually within 1-2 business days.
If you still can't get through, call us: (202) 483-1140. Someone is usually available to answer your call from 9am to 5pm Eastern Time, Monday through Friday, except for federal holidays. Voicemails are generally answered within 1-3 business days, though preference is given to e-mail correspondence.
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